Privacy Policy

1. Introduction

This Privacy Policy explains how PhoneKar collects, uses, stores, and protects your information when you use our App or Website.

We comply with the Digital Personal Data Protection (DPDP) Act, 2023 and applicable Indian laws.

2. Information We Collect

2.1 Personal Information

• Name
• Phone Number
• Email Address
• Location (with permission)
• Communication Preferences

2.2 Automatically Collected Information

• Device type and model
• IP address
• App usage statistics
• Crash logs and diagnostics
• Service search patterns

3. How We Use Your Information

• To connect you with nearby service providers
• To improve platform functionality
• To provide customer support
• To send essential updates and notifications
• To prevent fraud or misuse

4. What We Do NOT Do

• We do NOT sell your personal data
• We do NOT share data with advertisers
• We do NOT monetize personal information

5. Data Sharing

Your information may be shared only:

• With service providers to complete your request
• With law enforcement if legally required
• With secure system partners assisting in operations

6. Data Security

We use industry-standard security measures including encrypted servers, restricted access controls, and regular security audits.

7. Data Retention

We retain your data only as long as necessary to provide services or comply with legal obligations.

8. Your Rights

• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• File complaints regarding misuse

9. App Permissions

• Location – To show nearby services
• Phone – To enable direct calling
• Notifications – For important updates